Data deletion instructions for Meta Lead Ads imports.
CashlyCRM may import lead information from Meta Lead Ads when an authorized Cashly user connects a Meta account and maps a Facebook Page lead form to Cashly contacts.
How to request deletion of Meta Lead Ads data from CashlyCRM.
Last updated: June 3, 2026
This page explains how to request deletion of Meta Lead Ads data that has been imported into CashlyCRM. Meta Lead Ads data may include information submitted through a Facebook lead form, such as name, email address, phone number, and other lead form responses.
To request deletion: email support@gocashly.io with the subject line Meta Lead Ads Data Deletion Request.
Information to Include
Please include enough detail for Cashly to locate the imported record:
- Your full name and email address.
- The phone number submitted on the lead form, if applicable.
- The Facebook Page or business name associated with the lead form.
- The Cashly organization or company name, if known.
- A short statement that you want your Meta Lead Ads data deleted from CashlyCRM.
What Cashly Deletes
After verifying the request, Cashly will delete or anonymize personal data imported from Meta Lead Ads where it is not required for legal, security, fraud-prevention, contractual, or recordkeeping purposes. This may include:
- Contact details such as name, email address, and phone number.
- Lead form field responses imported from Meta.
- Meta Lead Ads webhook or import processing records associated with the lead.
What Cashly May Retain
Cashly may retain limited records when required to comply with applicable law, enforce agreements, maintain security, prevent abuse, or preserve audit logs. Where possible, retained records will be minimized or anonymized.
Response Time
Cashly will acknowledge deletion requests within a reasonable period and will complete verified requests as soon as practical, subject to identity, authorization, backup, and legal-retention requirements.
Disconnecting Meta From Cashly
Cashly organization administrators may also disconnect Meta Lead Ads from inside CashlyCRM. Disconnecting stops future imports from the disconnected Meta account, but it does not automatically delete leads that were already imported. To delete previously imported data, submit a deletion request using the instructions above.
Contact
Questions about these instructions can be sent to support@gocashly.io.